One of the cultural revelations in the archives of SIDtoday is the corporate language that was routinely used. Intelligence reports delivered to other government agencies were described as “products,” and there was a category called the “Counterterrorism Product Line.” Government agencies that received these reports were known as “customers,” and the NSA has an entire division called the “Customer Relationship Directorate.”
SIDtoday was launched just 11 days into the U.S. invasion of Iraq by a team within the NSA’s Signals Intelligence Directorate. SID is arguably the NSA’s most important division, responsible for spying on the agency’s targets
The SIDtoday Files is where The Intercept will be releasing articles from SIDtoday, an internal publication of the National Security Agency. The articles are written in accessible, non-technical language and offer a window into the NSA’s culture and operations. They originate from within the Signals Intelligence Directorate, or SID, the NSA’s core spying division, and were provided by whistleblower Edward Snowden.