[youtube http://www.youtube.com/watch?v=zbadMS1rn1U&w=420&h=315] Scott P. Serota spoke about the insurance industry and changes affecting health care delivery. He addressed issues facing providers, purchasers, consumers, and policymakers as the 2010 federal health care law is implemented.  Demonstrators interrupted a discussion with Scott Serota, the President and CEO of Blue Cross and Blue Shield. Uploaded by talkradionews on Nov 14, 2011 More