The Intercept: What It’s Like to Read the NSA’s Newspaper for Spies

One of the cultural revelations in the archives of SIDtoday is the corporate language that was routinely used. Intelligence reports delivered to other government agencies were described as “products,” and there was a category called the “Counterterrorism Product Line.” Government agencies that received these reports were known as “customers,” and the NSA has an entire division called the “Customer Relationship Directorate.”